At Celli Exports, we strive to provide high-quality products and seamless customer service. Below are our cancellation and refund terms:
Order Cancellation:
- Orders can be canceled before shipment by contacting us through contact us form or calling +91 994 593 3677.
- Once an order is shipped, cancellations are not possible.
Returns & Refunds:
- Returns are accepted only in case of quality issues or incorrect shipments.
- Customers must notify us of any issue within 5 days of delivery with relevant proof (photos/videos).
- After verification, we will arrange a replacement or process a refund within 10 business days.
- Refunds are issued via the original payment method.
For any queries, reach out to us through contact us form.